Testimonials

What a team. Nice to deal as with an experienced team when purchasing our new caravan
Nothing was too much trouble.... read moreWhat a team. Nice to deal as with an experienced team when purchasing our new caravan
Nothing was too much trouble. Simon Graham Nigel and the workshop guys. read less

Nigel has been very helpful and thorough throughout the purchase of our new caravan. On arrival to collect, it... read moreNigel has been very helpful and thorough throughout the purchase of our new caravan. On arrival to collect, it was setup so we could see everything working and all our queries were resolved professionally. Paperwork was ready and completed ahead of time where practical. We would recommend Ryedale. read less

Friendly knowledgeable staff, perhaps a little old school but not in a bad way.

Bought a caravan from Ryedale a couple of weeks ago , customer service is paramount and this is what this... read moreBought a caravan from Ryedale a couple of weeks ago , customer service is paramount and this is what this company is all about. Thank you to Dave,Rodger,Simon & Geoff your customer care was excellent! The caravan is just what we were looking for, I can & will definitely recommend Ryedale , regards to all & thanks again.

Malcolm Flinders read less

Serviced our Swift Caravan.
Great service - excellent. Sorted out all the issues we had and a reasonable price.
Ty.

Very experienced staff who are on hand to help with no pressure sales.

Great caravan store staff very helpful especially the gentleman behind the spares counter he cannot do enough for you A+++++++

Quick service! Very helpful on the phone to help with a new water pump for us while we were on holiday.

Excellent, just bought my next caravan there

Absolutely superb firm to deal with. From first viewing to purchasing my motorhome all the staff were so kind, friendly... read moreAbsolutely superb firm to deal with. From first viewing to purchasing my motorhome all the staff were so kind, friendly and knowledgeable. Paul in sales is an absolute gent and nothing was too much trouble such as arranging MOT, service and habitation check, to going above and beyond in checking and rectifying any extra issues with the vehicle he found himself prior to handover. Second lockdown came along and he moved handover so I could collect early. I travelled on the train to collect and was met by one of the directors to take me to the dealership. What can I say. Excellent! read less

Small but friendly, helpful when we couldn't find what we wanted, advice given and recommendations as to what we needed

Very helpful staff, loved having a brouse around the caravans.

We have just purchased a new Bailey Unicorn Vigo Black edition from Ryedale, and what a pleasant experience it has... read moreWe have just purchased a new Bailey Unicorn Vigo Black edition from Ryedale, and what a pleasant experience it has been. We originally dealt with Paul, who was very patient and not pushy, the van we ordered was done at the February show in Birmingham however due to the Virus it put things on hold and we only collected early June, we had spoke with David Steer who also was helpful and understanding with our questions. Over the years we have dealt with many dealers and have found Ryedale to be one of the best we have dealt with. Well done Paul Needham and Ryedale Leisure. read less

Absolutely brilliant service! The staff were very friendly and helpful! Would definitely recommend this place. Very happy with our new caravan

Bought our van via Paul who did us a very good deal, got the caravan we wanted for a price... read moreBought our van via Paul who did us a very good deal, got the caravan we wanted for a price we liked, did a good px on our old caravan which it turns out did have an issue, but with Pauls help we got the deal done, I will be using Rydale again. read less

Very professional and helpful
Well done Julie
Thank you

Got everything we needed. Quick, courteous shopping experience.

Wide range of goods, sensible prices.

Just got my new caravan for Christmas a MASSIVE thanks to Paul needham wouldn't have got it without him in... read moreJust got my new caravan for Christmas a MASSIVE thanks to Paul needham wouldn't have got it without him in time also thanks to kev Wilson and the work shop team fantastic service read less

Very helpful in choosing our caravan, also when we picked up our new caravan , they were very helpful... read moreVery helpful in choosing our caravan, also when we picked up our new caravan , they were very helpful in showing us how everything worked ,I would highly recommend them read less

I have brought a new van every year off Ryedale Caravans and I always go to Paul who is... read moreI have brought a new van every year off Ryedale Caravans and I always go to Paul who is a caravaning enthusiast himself. Have I had issues yes I think all caravans owners know the quality of builds these days is mass production and a few minor issues always show there ugly head after a couple of journeys.
Ryedale have no issues on this score and replace repair or renew any issues immediately. Will I buy another new van in 2020 yes I will so Paul get your bargaining head on because we will always use Ryedale Caravan and Leisure. read less

Excellent service, Paul was really knowledgeable and great to deal with.

Top class customer service. Nothing was too much trouble and very patient especially on hand over. We called twice this... read moreTop class customer service. Nothing was too much trouble and very patient especially on hand over. We called twice this weekend on our first outing and the after service from Paul was also perfect. Keep up the good work!! read less

After a long wait for the perfect van for our needs, we part exchanged our 10yr old caravan, bought from... read moreAfter a long wait for the perfect van for our needs, we part exchanged our 10yr old caravan, bought from Ryedale, for a new Bailey Phoenix and couldn't be happier. Paul the salesman was particularly helpful, professional, patient and very knowledgeable of all the different styles. The after-care team were fantastic with the van exchange and when we struggled with the new digital heater/water system on our maiden voyage they were on call by phone for ages until everything was sorted. We would always recommend Ryedales to anyone looking to buy a caravan. read less

Very pleasant and helpful managed to supply just what I wanted.

Very pleasant and helpful managed to supply just what I wanted.

We are very pleased with our new caravan,and the service we got from all the people we met at Rydale... read moreWe are very pleased with our new caravan,and the service we got from all the people we met at Rydale was great, from the part exchange to the hand over of our new van. Made it a stress free experience and it was a pleasure to do business with such professional and friendly people.thanks read less

We are very pleased with our new caravan,and the service we got from all the people we met at Rydale... read moreWe are very pleased with our new caravan,and the service we got from all the people we met at Rydale was great, from the part exchange to the hand over of our new van. Made it a stress free experience and it was a pleasure to do business with such professional and friendly people.thanks read less

Loads of leisure vehicles great range accessories

Big place plus good spears section

Useful good helpful staff bit pricey

Great

Most helpful and friendly.

Very pleased with my purchase of a caravan.. all staff polite and helpful ..not pushey salesmen.. would definitely recommend ..I... read moreVery pleased with my purchase of a caravan.. all staff polite and helpful ..not pushey salesmen.. would definitely recommend ..I will be coming back again 😎 read less

Really helpful staff - thank you

Never have what I want but can always point you in the right direction.

Called up needing a break away cable ASAP, gentleman who picked up very polite and friendly explained prices and... read moreCalled up needing a break away cable ASAP, gentleman who picked up very polite and friendly explained prices and stock, explained I'd be 10 minutes, got to the entrance inside the shop greated with smiles and my break away cable which he has kindly kept to one side for me, can't thank the staff enough, will be visiting again on my travels! Shop is stocked with goodies and kit you might need some lovely fans as well on site!! Thank you again 👍 read less

Good selection of New and used caravans that are well worth a look as prices are at a reasonable level.... read moreGood selection of New and used caravans that are well worth a look as prices are at a reasonable level. Thorough PDI and handover process. Attentive sales staff but know how important it is to leave You alone. read less

Great service will definitely recommend

Friendly and efficient service.

Have to say we had a great experience, had an idea of what we wanted and with the help of... read moreHave to say we had a great experience, had an idea of what we wanted and with the help of Nigel we found a great caravan and got a fantastic deal. No pressure left us alone when we need time just to sit in the caravans, but was there to answer all of our questions. The other members of staff were very polite and helpful to thanks also to Paul. See you all soon to pick her up and be our semi local store. Cheers guys read less

Lady on reception most helpful hope she did not get too wet!Paul was very helpful.

Very helpful & reasonably well stocked

Very helpful and gave advice

Ryedale caravan is always the place I go for all my caravan needs. The staff in the shop are always... read moreRyedale caravan is always the place I go for all my caravan needs. The staff in the shop are always so well informed! read less

Customer service personnel touch

To all the people who have complained about the staff. We have been dealing with them for 8 years and... read moreTo all the people who have complained about the staff. We have been dealing with them for 8 years and NEVER once had reason to moan. They have always been helpful. kind and not pushy {which is why they do not dive on when you look around, unlike sales men in other places who will not leave you alone} We have just bought our 4th caravan from them and will not be going else where for servicing or advise. THANK YOU TO THEM ALL. read less

Great caravan dealers,with a good shop full of accessories, lots of lovely caravans new and preloved at very good prices,something... read moreGreat caravan dealers,with a good shop full of accessories, lots of lovely caravans new and preloved at very good prices,something there for everyone's pocket. Staff were very helpfull and friendly,my only issue was parking,not many spaces.probably better to go midweek than weekend.😊 read less

Always very friendly and very helpful

We have been touring for many years and have bought a few vans but the help ,advice and excellent ... read moreWe have been touring for many years and have bought a few vans but the help ,advice and excellent customer service from all staff on the purchase of our caravan from Ryedale Caravans Leicester was brilliant read less

Very helpful staff and excellent repair service

Very friendly and helpful place worth the visit😉👌

Very pleasurable experience buying a caravan. Reception staff very welcoming, handover staff knowledgeable. Will do business with Ryedale again.

Very helpful staff and good selection of accessories

Brought my new van from ryedale. The two lads In the workshop who pdi my van where the best I've... read moreBrought my new van from ryedale. The two lads In the workshop who pdi my van where the best I've seen in all my years. Excellent service all round. I will be coming back again and again as long as the two lads in the workshop are still there. AMAZING!!! read less

Paul the leading salesman was extremely helpful

A Baily caravan dealer Shepherd Leicestershire, with a very good selection of new and used caravans. All at the right price.

Great customer service and also good manager deals on some new vans.

Straight forward all explained easily. Cheapest prices no negotiating. Loved it.

In answer to Mr Hall's comments i (Steve Morris) would like to point out 3 issues he did not mention.1)... read moreIn answer to Mr Hall's comments i (Steve Morris) would like to point out 3 issues he did not mention.1) A tyre report form was Emailed to Mr Hall but he did not respond to for several days obviously delaying the tyre replacement.2) A BBQ point recall resulting in a possible gas leak was not picked up on his service by another source this has now been replaced by us.3) A fridge problem which again was not found on his service has been replaced by us. Yes always two sides to a story! read less

Very helpfull and friendly staff

Spent some time with us

We have used both the service and sales departments at Ryedale caravans in Shepshed and found all the staff to... read moreWe have used both the service and sales departments at Ryedale caravans in Shepshed and found all the staff to be very friendly, helpful and professional. When we picked up our new caravan today the sales team went above and beyond to ensure everything was perfect. We would have no hesitation in recommending them to anyone looking to buy or have their caravan serviced here. Excellent service, thank you. read less

Very good customer service and comparative prices

Friendly Staff.... good place for all Caravanning needs!

Perfect Place to buy a Caravan

I would like to point out to the previous reviewer that the awning repairs he refers to are nothing... read moreI would like to point out to the previous reviewer that the awning repairs he refers to are nothing whatsoever to do with Ryedale Leisure Ltd and that this is a totally private operation and concern. Ryedale Leisure has no influence on any of these matters. read less

Thanks to all the staff at Ryedale who were so helpful in the purchase of our new caravan. Dealt with... read moreThanks to all the staff at Ryedale who were so helpful in the purchase of our new caravan. Dealt with Chris most of the time but if he wasn't available the other members of staff were as helpful. I wouldn't hesitate in recommending anyone in buying from Ryedale. A most trouble free experience. read less

Lovely helpful staff, excellent choice of caravans and competitive prices. Nothing was too much trouble for the sales guys... read moreLovely helpful staff, excellent choice of caravans and competitive prices. Nothing was too much trouble for the sales guys I would highly recommend them for either a brand new caravan or second hand. read less